Review Management
We remove policy-violating reviews, improve your ratings across locations, and help you build a review profile that reflects the quality of your business.
Our Guarantee
Pay After Delivery — Not Before
Review management fees are tied to deliverables, not promises. Whether the goal is removing a specific set of fake reviews or lifting your overall rating from 3.9 to 4.5 across locations — we define the target upfront and you pay only when it is achieved. No payment for removal requests that platforms reject with no result.
What this service does
Online reviews are one of the most powerful drivers of customer decisions. A single cluster of false 1-star reviews — whether from a competitor, a disgruntled ex-employee, or a coordinated attack — can drop your rating overnight and cost you real revenue. RepErase works to have violating reviews removed through platform policies, improves ratings across single and multi-location businesses, and helps you build a sustainable positive review presence over time.
The right fit
Local businesses, multi-location operators, medical practices, law firms, restaurants, dealerships, franchises, and any business where Google, Yelp, or industry-specific review platforms directly affect customer decisions and revenue.
We audit every review across your active platforms, flag reviews that violate posting policies (fake reviews, conflict of interest, off-topic content, harassment), and submit removal requests on your behalf. For reviews that cannot be removed, we draft professional responses that demonstrate accountability without admitting fault. For multi-location businesses, we work location by location to lift ratings across your entire footprint.
Included in this service
- Google Business Profile review management
- Yelp, Facebook, and industry-specific platform reviews
- Removal of fake, fraudulent, and policy-violating reviews
- Competitor attack and coordinated review bombing response
- Multi-location rating improvement across all listings
- Professional review response drafting
- Review profile audit and ongoing monitoring
A clear, step-by-step process
- 1
Full review audit across all active platforms and locations
- 2
Identification of removable reviews and policy violations
- 3
Removal requests submitted directly to each platform
- 4
Rating tracking before, during, and after engagement
- 5
Professional responses drafted for reviews that remain
- 6
Payment only after agreed rating improvements or removals are confirmed
The results we deliver
- Policy-violating reviews removed from your profile
- Measurable star rating improvement across locations
- Professional public responses on remaining negative reviews
- Ongoing monitoring alert for new suspicious review activity
Risk-Free
You pay only when results are delivered
Every engagement starts with a free assessment. Deliverables are defined upfront, and payment comes after — never before.
Get Your Free AssessmentFrequently Asked Questions
Common questions about review management with RepErase.
Timelines vary depending on the review type and how Google's team respond. Most removals are completed within 1–2 weeks. Some cases require follow-up or appeal submissions, which can extend the timeline.
Pricing depends on the number of reviews and their complexity. We provide a free assessment before any work begins. We charge only once an agreement is reached and removal is successful — no upfront payment.
We can only remove reviews that violate platform policies — such as fake reviews, reviews from competitors, harassment, or off-topic content. Legitimate negative reviews from real customers generally cannot be removed, but we can draft a professional public response on your behalf.
Yes. We regularly work with franchises, dealership groups, medical practices, and other multi-location operators. We audit and improve ratings location by location, and define deliverables per location or across your full footprint depending on your goals.
Start With A Free Assessment
We review your current search results, identify the key risks, and outline a clear plan before any commitment. No charge for the initial assessment.
- 100% Confidential
- Free Assessment
- No Obligation
- Response within 24h